The Foreign & Commonwealth Office and the British High Commission in Singapore are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes, however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled staff and visitors, we have set out below details of disabled access at the High Commission. We hope this information is helpful.

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General Physical Access
If you anticipate requiring assistance, please telephone us in advance of your visit so that we can ensure that we are able to provide access for you (tel: 6424 4200 and ask for the Security Manager).

• Steps & Staircases: all steps and staircases (including fire exits) have at least one set of rails. The main steps have rails on both sides.

• Lift: a lift is available for access to the Consular Section (in the main building).

• Ramps: all pavements have a ramp.

• Toilets: a disabled toilet is located in the Pavilion Block next to the kitchen.

• Parking: a disabled parking spot is available by arrangement.

• Floor coverings: floor coverings are safe and even.

• Handrails: widely available.

• Doors: if necessary, the security guards can assist in opening doors.

• Lighting: adequate throughout.

• Emergency/Evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation.

• Telephones: accessible to wheelchair users.

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Access for Visually Impaired Visitors

• Signs: generally clear and easy to read. Floor designation inside the lift is in Braille.

• Guide dogs: guide dogs are welcome. They must however pass through the guardhouse for the usual security check.

• Emergency/Evacuation: procedures are in place to assist disabled persons in such circumstances.

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Access for Deaf/Hard of Hearing Visitors

• Microphones: are installed in all Reception areas.

• Hearing dogs: hearing dogs are welcome. Like guide dogs they must pass through the guardhouse for the security check.

• Emergency/Evacuation: procedures are in place to assist disabled persons in such circumstances.