Customer feedback questionnaires

Please complete either of these questionnaires if you have received assistance or services from a consulate whilst outside the UK.

What you say is important to deciding where we take action.

If you have more comments or suggestions please email feedback.consular.services@fco.gov.uk

Customer feedback form - our assistance

Please complete this questionnaire if you received assistance whilst outside the UK. For example, you may have been the victim of crime.

Customer feedback form - our services

Please complete this questionnaire if you used our services whilst outside the UK. For example, you may have lost your passport.

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Consular Section in Singapore

The Consular Section is open to public (for passport applications and consular assistance) from 08:45 to midday, Monday to Friday excluding High Commission holidays.

View British High Commission location map

For submission of passport: 08:30-12:30
For collection of passports only: 15:00-16:00

Tel: (65) 6424 4200
Fax: (65) 6424 4264
Consular.Singapore@fco.gov.uk